![]() ![]() This has further led affected users to come across a workaround which can prevent the said data loss. While this does clear the air around the said issue, it is still inconveniencing users as they are losing their data. ![]() Samsung Support said that this issue is due to Google‘s enhanced security policy on Android 11, according to a screenshot shared by an affected user. Samsung has not made any comments on the matter but there appears to be an explanation for the said problem.Īnyone using dual messenger for whatsupp on Samsung, know that there have been issues related to disappearing images folder (I am having the same problem all my photos are gone) make sure to back them up! #WhatsApp #dualmessenger The said issue is affecting multiple Samsung devices which further indicates that the issue is widespread. SourceĪs per multiple reports, the photos and videos saved via the Dual Messenger app for WhatsApp are getting deleted after the Android 11 update. However, it seems that the said feature is giving trouble to users as their saved images and videos are getting deleted. Many people use the Dual Messenger feature on their Samsung devices. ![]() Samsung Dual Messenger allows two accounts to be used with one chatting app like WhatsApp. ![]()
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